A delivery concern needs
a defined review.
This website takes no payments. The final refund terms are issued with each written proposal, so this page explains how a delivery review works.
A useful review starts with the agreed unit
A customer may compare recorded sessions with purchased clicks and see a shortfall. Those counts can differ even when the clicks were delivered.
The delivery terms define the unit, the accepted evidence and the method used to compare counts. This gives a review an agreed basis rather than a vague expectation.
The policy follows UAE consumer rights
A general money-back statement leaves important questions unanswered. Partly delivered campaigns, invalid visits and customer changes may need different treatment.
UAE consumer protection law gives consumers a right to fair compensation for inadequate or unprofessional services and requires suppliers to settle disputes promptly. The final policy defines eligibility, evidence deadlines, review timing, partial refunds in the quote currency and the payment method, in line with those rights.
A review brief can preserve the details
A complaint such as “the traffic looks wrong” is difficult to investigate. A source breakdown and a clear time range make the concern more specific.
Your brief can include the campaign identifier, affected dates with the time zone, the metric definition and a redacted report. You can also call +971 55 401 8648 to discuss the concern.
Delivery review brief